Privacy Policy

01. Information That Gets Collected

Information reaches LenaCover in two main ways: details you type in yourself and details your browser shares automatically.

• Contact details such as your name, email address and phone number, provided through forms on this site.
• Insurance related details you choose to share, such as the type of cover you are exploring or a policy you would like reviewed.
• Account details created at signup, including your login email and password.
• Technical details such as browser type, device type and pages visited, gathered to keep the site working well.

02. How Information Gets Used

Personal information supports the guidance this site exists to provide. It gets used to:

• Respond to messages and quote requests.
• Prepare comparisons and coverage suggestions matched to the details supplied.
• Maintain accounts and keep saved coverage details available.
• Send service and, where consent was given, marketing communications by text or phone.
• Improve how the website works and keep it secure.

03. How Information Gets Shared

Sharing happens only where it serves the request that was made. Details may be passed to insurance carriers when a quote is being sought, to service providers who help run this website under confidentiality obligations, or to authorities where the law requires it. Beyond those situations, personal information stays where it was given.

04. Cookies And Site Analytics

This site may use cookies and similar tools to remember preferences and understand how visitors move through its pages. Browsers can be set to refuse cookies or flag when one is being placed. Turning cookies off may change how parts of the site behave, but the content remains available.

05. Data Security

Reasonable administrative and technical safeguards protect the information held here, from encrypted connections to restricted access. No method of transmission or storage is perfectly secure, so care is also worth taking on your side, especially with passwords.

06. Data Retention

Personal information is kept only as long as it serves the purpose it was collected for, or as long as the law requires. When information is no longer needed, it gets deleted or anonymized.

07. Your Choices And Rights

You stay in control of your own details. At any time you may:

• Ask what personal information is held about you.
• Request a correction to anything inaccurate or out of date.
• Request deletion of your information, subject to legal retention duties.
• Withdraw consent to text or phone communications by replying STOP or by getting in touch.

08. Changes To This Policy

This policy may be updated as services, technology or legal requirements change. The date at the top shows when the current version took effect, and the newest version always lives on this page.

09. Contact

Questions about this Privacy Policy or about the information held are welcome through either channel below.